Job Vacancy - Deputy Manager
16th July 2022
NAIRN CITIZENS ADVICE BUREAU
Job Title: Deputy Manager
Responsible to: Manager
Employer: Nairn Citizens Advice Bureau
Closing date: midday Monday 8 th August
Interviews: Tuesday 23 rd August (tbc)
Location: Nairn
Hours per week: 14
Type of contract: Permanent
Salary: NCAB salary point: level 3 point 23 to 27 dependent on experience £9,713 –
£10,783
Responsible to: Manager
Employer: Nairn Citizens Advice Bureau
Closing date: midday Monday 8 th August
Interviews: Tuesday 23 rd August (tbc)
Location: Nairn
Hours per week: 14
Type of contract: Permanent
Salary: NCAB salary point: level 3 point 23 to 27 dependent on experience £9,713 –
£10,783
Main responsibilities:
• To assist and support the Bureau Manager in the day to day running of the
bureau
• To work with the Bureau Manager to support and develop the bureau
service
Main duties and responsibilities will include but are not limited to:
• To oversee the provision of the generalist service
• To provide support for bureau workers by being available for consultation
and supporting session supervisors to ensure regular monitoring of
ongoing cases and client records
• Develop a fundraising strategy, identifying potential funders for sustainable
income streams for continued service delivery for new and existing
projects
Bureau Administration
To support the bureau and outreach administration by:
To support the bureau and outreach administration by:
• Assisting the Bureau Manager with funding applications which will secure
and develop existing Bureau services
• Assisting the Bureau Manager with the production of financial reports for
the Board of Directors and funders
• Ensuring an accurate record of all expenditure is maintained
• Assisting the Manager and Treasurer in the preparation of annual
projected budgets
• Ensuring statistics are collated appropriately
• Undertaking other administrative tasks when delegated by the Manager
Liaison
• To assist the Bureau Manager to create an awareness within the
community of the role of the CAB
• To liaise with relevant external agencies and by good public relations
practice to promote confidence in the service
• To contribute and to participate where appropriate in CAS/CAB activities –
this may include evening/occasional weekend working
• To keep abreast of funding opportunities
QUALIFICATIONS
• Good standard of general education.
EXPERIENCE
• 1 year’s managerial and leadership
experience including staff supervision
• Direct experience and track record in
bidding for funding
• Experience of working in a performance
driven environment and evidence of
meeting targets
• 1-2 years experience in the advice field
SKILLS AND
ATTRIBUTES
• Excellent written and oral communication
skills
• Ability to use IT in the provision of advice
and the preparation of reports and
submissions
• Ability to work under pressure
• Ability to manage change
• Ability to travel within the local CAB area
and elsewhere, as required
• Ability to Project manage
• Excellent organisational skills
• Skilled in report writing
VALUES AND
ATTITUDES
• Ability to give and receive feedback
objectively and sensitively and a willingness
to challenge constructively
• Support for the principle of voluntarism
• Commitment to quality client care
KNOWLEDGE
• Microsoft computer software
• Understanding of, and commitment to, the
aims and principles of the CAB service and
its equal opportunities policies
Other
• Willing to be flexibly and adaptable in
meeting the needs of the service
• Willing to undertake occasional work out of
office hours
To apply: contact gill.maclean@nairncab.casonline.org.uk for an application pack